Frequently Asked Questions:
- What areas do you
Currently we provide services in the following areas: Raleigh, Durham,
Chapel Hill, RTP and surrounding areas (i.e. Apex, Cary, Fuquay-Varina,
Henderson, Franklinton, Louisburg, Wake Forest, Bunn). If you are
interested in our services and do not live in these areas, please
contact me to discuss the possibility of Scoop-n-Doo servicing your
- How often do you come out?
We offer one-time, weekly, twice per week, and monthly services
- Do I need to be
home during service visits?
- Do you charge less
to come out every other week?
No. There is more waste to scoop.
- What happens if
I want a service visit skipped?
Let Scoop-n-Doo know at least a day before the service and you will
not be charged.
- Do you work through
- What happens when
the weather is bad?
We'll work in most weather, but snow, ice or heavy rain can stop
us. If this happens, we will postpone that day's service until the
- Will you provide
services on Holidays?
Yes, most likely (except on Christmas). If your service day falls
on a holiday and we cannot make it, we will let you know.
- How often do you
recommend cleaning animal waste from my yard?
It depends on the amount of animals you have and how often your
pet disposes of his/her waste.
- If I have a gated
yard, should I unlock it before you service my yard?
Yes, the gate should be unlocked or you may provide us with a key.
- Can you work even
if my dog/cat is in the yard?
Yes, we love dogs and cats and it will not be a problem to service
your yard if they are lounging around or keeping us company while
- How do you dispose
of pet waste?
Double bag it and leave it in the customer's trash can or double
bag it, take it away and dispose of it properly.
- How do you protect
us from becoming infected from the waste of another person's yard
Scoop-n-Doo sanitizes its equipment, including shoes before and
after servicing each yard.
- Will you tell me
if see anything suspicious in my pet's stool?
Yes! Scoop-n-Doo is always on the outlook!